This course builds essential communication skills for sales success, including audience analysis, persuasive messaging, nonverbal delivery, and professional digital communication. Through role-playing, presentations, and case studies, students practice handling objections, adapting to diverse customers, and applying ethical, customer-centered strategies. Emphasis is placed on building trust, delivering clear and persuasive messages, and enhancing workplace professionalism.
You may choose from the following sections to attend this course:
 ONLINEThis class is 100% online and there is not a set class time. You take part in learning activities using Canvas, an online learning platform. You communicate with your teacher and classmates through online discussions, video recordings, and class activities. |
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Canvas |
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